Frequently Asked Questions

Everything you need to know about our materials, shipping, and sustainable mission.

What makes PANGAIA materials sustainable?

We use a combination of bio-based fibers, recycled materials, and lab-grown innovations like FLWRDWN™ and C-FIBER™ to minimize our environmental footprint and promote regenerative fashion.

How should I care for my PANGAIA garments?

To extend the life of your items and save energy, we recommend washing at low temperatures, using eco-friendly detergents, and air drying. Many of our products are treated with PPRMINT™ oil to stay fresh longer between washes.

How long does shipping take?

Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items in their original packaging. Please note that for sustainability reasons, we encourage mindful shopping to reduce transit emissions.

Do you ship internationally?

Yes, we ship to over 100 countries worldwide. Shipping costs and delivery timelines vary by region and will be calculated at checkout.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. Our collections often feature oversized or relaxed fits, so we recommend checking the 'Size & Fit' section before purchasing.